BOTTOMLINE Return Policy:
1) We must be notified of the return within 3 days of your receipt of the product via a RETURN REQUEST.
2) The product must still be in MINT FACTORY SEALED CONDITION. If a child opens a toy, plays with it and breaks it, we cannot accept it back. If opened and/or un-sellable merchandise is returned to us we cannot refund the merchandise and we will not be able to reimburse you for shipping. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns carefully.
3) If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS 1st Class Mail or Priority Mail. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping.
4) If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you don't want it, you found it cheaper elsewhere after purchasing from us, buyer's remorse, etc.,), the buyer accepts full responsibility for all shipping costs PLUS a 20% re-stocking fee will be deducted from your order total.
5) Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to up to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly input address you have provided to us upon ordering, MOJO is not responsible. Please make sure you have typed in the correct address. PLEASE NOTE ALL SHIPMENTS VALUED OVER $ 40.00 REQ A SIGNATURE!!!!!
6) MOJO706 does NOT PRICE MATCH.
Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return!
BOTTOMLINE Cancellation Policy:
we ship super fast, 6 days a week, like clockwork.
During the Holiday Season OCT 15th thru Dec. 25th we CAN NOT cancel orders once they are placed due to the high volume of sales.
PLEASE NOTE ALL ORDERS THAT ARE PURCHASED BY 12/17/13
WILL GET TO YOUR LOCATION !!! NO NEED TO EMAIL US !!! . WE ARE SHIPPING HERE 24/7 = 24 HRS A DAY 7 DAYS AWEEK
MOJO is located in New York, NY and has been a trusted online seller since 2000. Our customer base extends worldwide and we make every effort to make sure the customer is satisfied. Please feel free to email us anytime, we only work for 5 stars, anything less will not be accepted.
Please email us with any comments or questions.
We specialize in helping you put big smiles on little faces. Our product line focuses on hard-to-find or discontinued items. The majority of our offerings are toys for school-aged children, but we also have seasonal items. Check back often as our inventory changes frequently